Expectations and the Food Industry: The Impact of Color and Appearance
John B. Hutchings
Kluwer Academic/Plenum Publishers
Expectations drive our lives and actions. Our interpretation of the scene out in front
governs whether or not we eat and whether or not we patronize a store or restaurant. The
activity of the moment is pursued not only for duty or immediate pleasure but also with the
dread, excitement, or merely boredom that lies ahead. The stimulus provided by the total
appearance of the object or scene engenders expectations of the outcome of our involvement
with the object or event.
Hardbound 198pp ISBN 9780306472916
Softcover 198pp ISBN 9780306477096
Throughout the food chain, expectations are at the heart of quality judgements and price.
On entering a restaurant or pub we may subconsciously judge qualities such as cleanliness,
comfort, privacy, and quality. A major part of these judgements are responses to the visual
properties of the space.
This book tackles expectations and how they arise, expectations associated with strangers
involved in the food industry, with the business fašade, advertisement and packaging, as well
as expectations engendered in store and restaurant and from the food itself. This holistic
approach has been taken because total appearance images and expectations are critical in
separate and interlinking ways to all aspects of food research, development, production,
marketing, sales and preparation, as well as consumption. Above all, they are critical to each
individual customer whether they are in the kitchen, store, restaurant or pub.
This book seeks to help those in all areas of industry who contribute to the visual stimulus
experienced by the customer. These include architects, store designers, and food producers,
whether they be banquet chef or manufacturer, as well as those in advertising and packaging
or having responsibility for training customer contact staff. It will also serve as a text for
students and graduates of food science, marketing in its widest sense, retailing, and those
concerned with food and its presentation.
Although this book is directed at members of the food industry, the philosophy, approach,
and interpretation apply to all industries and service sectors that depend on a person's visual
appraisal of an object, scene, or situation.
To find similar publications, click on a keyword below:
- 1. Color, appearance and expectations.
- 2. Perception of color and appearance.
- 3. Lighting and illumination.
- 4. Appearance and expectations of the stranger.
- 5. Color, appearance and expectations in advertising and packaging.
- 6. Color, appearance and expectations from building fašades.
- 7. Color, appearance and expectations in the store.
- 8. Appearance and expectations in the food and drink consumption environment.
- 9. Color, appearance and expectations of food.
: food & beverage products
: food science